21 West Otterman Street
Greensburg PA 15601
WELCOME TO
The Box Office is open Monday through Friday, 9AM - 5PM with some holiday variations.
Tickets for that day's performance are available at the ticket booth one hour prior to showtime.
Box Office:
724-836-8000
RESELLER CAUTION: We cannot guarantee the authenticity of tickets purchased through third party resellers, including fees or final price. To ensure entry into the venue in addition to the best ticket pricing and experience possible, please purchase directly from The Palace Theatre Box Office- either online, over the phone, or in person. Visit https://www.nivassoc.org/fixthetix for more information.
All ticket sales are final; no refunds, credits, or exchanges unless an event is cancelled or rescheduled. In the event of a cancellation or rescheduling, most fees are non-refundable (per our ticket terms and conditions).
All patrons, regardless of age, require a ticket to enter the venue – this includes children who may not be occupying a seat.
24/7 online ticket sales are available for shows sold through The Palace Theatre Box Office. Follow the link below to purchase online tickets.
Ship ($3 per order) – Tickets are sent via USPS to the address provided at the time of your purchase; please allow up to three weeks for receipt of your tickets.
Shipping Fee - $3.00 per order
*Depending on the artist, tour, or promoter, additional special fees—such as VIP event add-ons—may apply. Ticket prices and fees are subject to change.
Delivery Methods
Email – Tickets can be accessed via the link made available immediately upon completion of a purchase. Please be sure to check any and all spam/junk folders if you do not see the email in your inbox. These tickets can be printed, added to a device's Google or Apple Wallet, and/or screenshotted and saved to a mobile device. Any version of mobile tickets with scannable QR code will be accepted at the door for entry. (See FAQ)Ship ($3 per order) – Tickets are sent via USPS to the address provided at the time of your purchase; please allow up to three weeks for receipt of your tickets.
Fees
Historic Preservation and Non-Profit Sustainability Fee - $12.00 per ticketShipping Fee - $3.00 per order
*Depending on the artist, tour, or promoter, additional special fees—such as VIP event add-ons—may apply. Ticket prices and fees are subject to change.
Order by phone is available for shows sold through The Palace Theatre Box Office during standard box office hours (Monday – Friday 9am – 5pm, with some holiday variations); please have payment information ready (All major credit cards are accepted including Visa, Mastercard, Discover, and American Express).
Ship ($3 per order) – Tickets are sent via USPS to the address provided at the time of your purchase; please allow up to three weeks for receipt of your tickets.
Shipping Fee - $3.00 per order
*Depending on the artist, tour, or promoter, additional special fees—such as VIP event add-ons—may apply. Ticket prices and fees are subject to change.
Delivery Methods
Email – Tickets can be accessed via the link made available immediately upon completion of a purchase. Please be sure to check any and all spam/junk folders if you do not see the email in your inbox. These tickets can be printed, added to a device's Google or Apple Wallet, and/or screenshotted and saved to a mobile device. Any version of mobile tickets with scannable QR code will be accepted at the door for entry. (See FAQ)Ship ($3 per order) – Tickets are sent via USPS to the address provided at the time of your purchase; please allow up to three weeks for receipt of your tickets.
Fees
Historic Preservation and Non-Profit Sustainability Fee - $12.00 per ticketShipping Fee - $3.00 per order
*Depending on the artist, tour, or promoter, additional special fees—such as VIP event add-ons—may apply. Ticket prices and fees are subject to change.
In person ticket sales are available for shows sold through The Palace Theatre Box Office during standard box office hours (Monday – Friday 9am – 5pm, with some holiday variations). When available, tickets can be purchased on site beginning one (1) hour prior to showtime- additional fees and/or ticket pricing may vary on door sales based on event.
Walk up - Tickets are printed and distributed on site at The Palace Theatre Box Office.
Shipping Fee - $3.00 per order
*Depending on the artist, tour, or promoter, additional special fees—such as VIP event add-ons—may apply. Ticket prices and fees are subject to change.
Delivery Methods
Email – Tickets can be accessed via the link made available immediately upon completion of a purchase. Please be sure to check any and all spam/junk folders if you do not see the email in your inbox. These tickets can be printed, added to a device's Google or Apple Wallet, and/or screenshotted and saved to a mobile device. Any version of mobile tickets with scannable QR code will be accepted at the door for entry. (See FAQ)Walk up - Tickets are printed and distributed on site at The Palace Theatre Box Office.
Fees
Historic Preservation and Non-Profit Sustainability Fee - $12.00 per ticketShipping Fee - $3.00 per order
*Depending on the artist, tour, or promoter, additional special fees—such as VIP event add-ons—may apply. Ticket prices and fees are subject to change.
Instructions for Online Ticket Purchases
Buying Tickets Online is Easy!
1Find Your Event
Click on the "BUY NOW" or "BUY" buttons, usually found on the event’s information page.2Select Your Seats
Click on the seating chart or use the seat section links on the right side of the page (organized by pricing tier).
Choose specific seats from the detailed seating chart. A summary of your selections, including seat details and pricing, will appear.3ADA Seating
When ordering tickets, wheelchair seat locations (with no fixed seat) are available to patrons in wheelchairs who require this accommodation on the main floor only. Patrons with other mobility issues will be re-located to other accessible areas in the theatre with fixed seating. If you require a wheelchair seat location, look for the wheelchair icon and the “C” icon (for companion seats next to the wheelchair seat location). When selecting these seating options, you must acknowledge and accept the terms for this accommodation.4Obstructed View Seats
Seats marked with a white circle or diamond indicate a potentially obstructed view. If selecting these seats, you must acknowledge and accept the terms for the obstructed view.5Review Your Selections
Once all seats have been selected, click "Next" to proceed to the checkout. Note that a 10-minute countdown will begin, giving you time to complete your order.
On the checkout page, review all order details, including event date, time, venue, artist information, seat locations, ticket policies, and grand total. Click "See Details" on the left to view or hide this information.6Choose Your Delivery Method
Select your delivery preference (email or mail) from the dropdown menu, then click "Next" to continue to the donation section.7Optional Donation
On the donation page, you can choose to make a tax-deductible donation. Enter your donation amount and click "Next" to move to the discounts section.8Apply Discounts
On the discounts page, enter any applicable discount codes and click "Apply." (Note: Gift cards should be entered on the payment page, not in the discount field.) You can review your order details again by clicking "See Details." Click "Next" to proceed to the contact information page.9Enter Contact Information
Provide your contact details and agree to the terms and conditions. You can also choose to ship tickets to a different address or sign up for event announcements via email. Click "Next" to proceed to the payment page.10Complete Your Purchase
If paying by credit/debit card, click "Enter Payment" to input your card details, then click "Complete Payment" to finish your order. Credit card charges will appear as: WCT-PALACE-GGCC
If using a gift card, click "Use Gift Card," enter your gift card number, and check the balance. Click "Yes" to apply the gift card credit, which will submit your order.